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Shipping Information
Terms
Factory will ship according to instructions on purchase order. If shipping instructions are not specified, orders will be shipped according to our best judgment. Factory cannot be held responsible for shipping delays caused by couriers, natural disasters, or anything else beyond our reasonable control. Title to merchandise passes to buyer at time of shipment. Any claims for loss or damage to goods must be filed against the carrier. All materials should be retained for inspection by carrier. UPS or FedEx may bill factory for address corrections and those charges will be invoiced to the customer if an inadequate or inaccurate address was provided. All perishable items returned due to inadequate addresses will be destroyed and non-perishable items will be donated.
Dropship and Split Shipments
Add $2.50 (V) per location if you require us to ship each individual gift to a different location. Addresses must be submitted using our factory supplied excel template or an additional fee of $3.00 (V) per location will apply. For split shipments, add $12.50 (V) per location. Shipping charges are additional and billed separately.
48 Hour Items
In order to ensure timely delivery, digital proofs will not be sent. If a digital proof is requested on the purchase order, production time begins from art approval (order will ship 48 hours after the art is approved). Items must be sent out as described with no substitutions or changes to the imprint method listed.
International Shipments
Add $20 (V) per destination with the exception of Canada. Canadian shipments will be charged $2.50 (V) per destination. Please note that due to federal regulations, we cannot ship to the following countries: Mexico, Brazil, Norway, Nigeria and the Bahamas. RECEIVER OF GOODS will be responsible for all taxes, duties and miscellaneous charges related to the shipment Declared value will be catalog pricing unless otherwise requested. Midnite Snax® is not responsible for delays in custom, ocean freight shipments or air freight shipments beyond our immediate control.
If outside temperature exceed 70 degrees, shipping coolers may be required when shipping chocolate and other melt able items. For standard shipments, Add $15 (V) per cooler, per carton. For drop shipments, add $5 (Z) per cooler, per location - pricing may vary based on size of item, call factory for quote.
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